Case 10-1 ​Sam Has Been Asked to Classify a Number of Different

question 20

Multiple Choice

Case 10-1
​Sam has been asked to classify a number of different processing systems that his consultancy's client uses.
-Sam is analyzing a processing system and he has determined that it is an online processing system and not a batch processing system. Which of the following observations helped him determine the system?​

• A) The system allowing delays in transactions
• B) The system's tasks running on a predetermined schedule, without user involvement
• C) The system avoiding a constant dialog between the user and the system
• D) The system processing transactions completely when and where they occur

Recognize trends and changes in employee benefits and compensation strategies.

Understand the concept, process, and importance of exit interviews and involuntary turnovers.

Identify and differentiate between core and non-core business tasks and decisions on outsourcing.

Understand key management theories including Management by Objectives (MBO) and goal-setting theory.

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Definitions:

Catastrophic Thinking

A cognitive distortion involving the anticipation of the worst possible outcomes in a situation, often seen in anxiety and depressive disorders.

Unrealistic Pessimism

The tendency to overestimate the likelihood of negative outcomes happening.

Self-Talk

The internal dialogue a person has with themselves, which can influence their feelings, behaviors, and overall mental state.

Emotional Reactions

Immediate responses to stimuli or events that are characterized by feelings such as happiness, anger, or sadness.