Case 10-1 ​Sam Has Been Asked to Classify a Number of Different

question 20

Multiple Choice

Case 10-1
​Sam has been asked to classify a number of different processing systems that his consultancy's client uses.
-Sam is analyzing a processing system and he has determined that it is an online processing system and not a batch processing system. Which of the following observations helped him determine the system?​

• A) The system allowing delays in transactions
• B) The system's tasks running on a predetermined schedule, without user involvement
• C) The system avoiding a constant dialog between the user and the system
• D) The system processing transactions completely when and where they occur

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Definitions:

Variant of authority decisions

Different forms or approaches to making decisions based on established power or authority within an organization.

Vroom, Yetton, and Jago

A model of decision-making that focuses on leadership and outlines how leaders can evaluate the situation and determine the level of involvement from subordinates in the decision-making process.

Manager sharing the problem

A leadership approach where managers involve their team in problem-solving processes to encourage ownership and diverse input.

Organizational Culture

is a system of shared beliefs, values, norms, and practices that influences how members of an organization interact with each other and with stakeholders outside the organization.