Effective Online Documentation Is an Important Productivity Tool Because It

question 61

True/False

Effective online documentation is an important productivity tool because it empowers users and reduces the time that IT staff members must spend in providing telephone,email,or face-to-face assistance.

---

Definitions:

Openness to Experience

A personality trait characterized by a willingness to try new things, be creative, and think outside the traditional framework.

Conscientiousness

A personality trait characterized by organization, dependability, and a strong sense of duty.

Neuroticism

A personality trait characterized by a long-term tendency to experience negative emotions such as anxiety, sadness, and moodiness.

Conscientiousness

A personality trait characterized by being diligent, careful, thorough, organized, and responsible.