Renata and Her Mother Are Leaving the Third Game in a Tournament

question 98

Multiple Choice

Renata and her mother are leaving the third game in a tournament series for softball. Renata's grandfather calls her on the phone to ask how her game went and Renata remarked "not great. We lost again." Even though Renata and her team have lost the last three games, she continues to believe that her team is going to successfully win the championship, despite evidence to the contrary. This is an example of:

• A) the overconfidence phenomenon.
• B) the representativeness heuristic.
• C) the availability heuristic.
• D) hindsight bias.

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Definitions:

Therapeutic Communication

A technique used by healthcare professionals to support the emotional, physical, and psychological well-being of patients.

Social Communication

The process of using language and nonverbal cues to share information, feelings, and ideas with others, crucial for building and maintaining personal and professional relationships.

Anxiety

A feeling of worry, nervousness, or unease, often about an imminent event or something with an uncertain outcome.

Clarification

The process of making a statement or situation less confused and more comprehensible.