Which of the Following Work Habits Help Build a Good

question 14

Multiple Choice

Which of the following work habits help build a good working relationship with internal customers?

• A) Pitch in to help when you have spare time and your co-workers need any assistance.
• B) Unload personal problems with co-workers to make yourself feel better.
• C) Ensure you forward your calls all the time, regardless of your presence at work.
• D) Never hesitate to tweak the truth if your work ethics are being questioned.

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Definitions:

Influence Process

A series of actions or steps taken by an individual or group with the intention to alter the behaviors, attitudes, or perceptions of others in a specific direction.

Leadership

The action of leading a group of people or an organization, or the ability to do this.

Common Element

A fundamental or essential component that is shared among different items, concepts, or systems.

Follower Attitudes

The perceptions, feelings, and opinions that followers have towards their leaders and the impact these have on organizational outcomes.