Which of the Following Is a Good Strategy for Effectively

question 38

Multiple Choice

Which of the following is a good strategy for effectively handling demanding customers?

• A) Accommodate every wish of the customer.
• B) Avoid addressing the customer using his or her name.
• C) Retaliate verbally when the customer becomes unreasonable.
• D) Be professional and respect the customer.

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Definitions:

Stimulus Presentations

Stimulus presentations involve the exposure of an individual to a specific stimulus or series of stimuli, often used in psychological experiments to observe responses or behaviors.

Stimulus Characteristics

The specific attributes or features of a stimulus that can affect how it is perceived and processed by an individual.

Intense Stimuli

Stimuli that are particularly strong or powerful, often eliciting a significant response from an organism.

Weaker Stimuli

Stimuli that have less intensity or strength, potentially producing less pronounced responses in perceptual or physiological processes.