________ Is the Primary Means That Many Customer Service Professionals

question 7

Multiple Choice

________ is the primary means that many customer service professionals use to determine current needs of their customers.

• A) Statistical analysis
• B) Listening
• C) Surveying
• D) Hearing

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Definitions:

Antitrust Issues

Legal matters related to regulations that prevent monopolies and promote competition among businesses.

Occupational Safety And Health

The field of public health and safety focused on preventing workplace illnesses, injuries, and accidents through the implementation of various safety standards and regulations.

Equal Employment Opportunity

Legislation that ensures that all individuals have an equal chance for employment, without discrimination based on race, color, religion, sex, national origin, age, disability, or genetic information.

Most Favoured Nation Status

A trading advantage granted by one country to another that ensures the receiving country will not be treated less advantageously than any other country with similar agreements.