If a Service Provider Is to Understand and Serve People

question 2

Multiple Choice

If a service provider is to understand and serve people who might be different from them, they must first become aware that ________.

• A) they are also very similar
• B) conducting business with them is always unsuccessful
• C) culture does not play a significant role
• D) the Internet is always the best source of information

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Definitions:

Cash Outflows

Expenditures of cash by a business, including operating expenses, investment outlays, and financing payments.

Dividend

A fraction of a corporation's profits allocated to its stockholders, often as cash or more shares.

Required Return

This is the minimum return an investor expects to receive on an investment, factor in the risk involved.