Which of the Following Statements Is True About Nonverbal Messages

question 10

Multiple Choice

Which of the following statements is true about nonverbal messages?

• A) They are likely to be highly ineffective in customer interactions.
• B) They clearly indicate that words have little relevance.
• C) They are likely to contradict or override verbal messages.
• D) They replace most written communication in business.

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Definitions:

Kegel Exercises

Pelvic floor muscle training exercises designed to strengthen the muscles of the pelvic floor, often recommended for women pre and post childbirth and for men with urinary incontinence.

Stress Incontinence

The involuntary leakage of urine due to pressure exerted on the bladder by coughing, sneezing, laughing, or physical activity.

Distended Bladder

A condition where the bladder becomes stretched or swollen, often due to an inability to empty completely.

Alcohol Consumption

The act of drinking beverages containing ethanol, which can have different health effects depending on the amount and frequency of intake.