Nonverbal Factors That Also Influence a Customer's Perception, Such as ________

question 34

Multiple Choice

Nonverbal factors that also influence a customer's perception, such as ________, are examples of miscellaneous cues.

• A) perception checking
• B) semantics
• C) etiquette and manners
• D) paraphrasing

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Definitions:

Maslow

Referenced to Abraham Maslow, a psychologist known for creating Maslow's hierarchy of needs, a theory of psychological health predicated on fulfilling innate human needs in priority.

Social Needs

The essential human requirements for interaction, belonging, and companionship, often motivating behavior within societal contexts.

Physiological

Relating to the functions and activities of living organisms and their parts, including all physical and chemical processes.

Self-Actualization

The achievement or actualization of individual talents and capabilities, seen as an innate motivation or necessity in everyone.