Good Customer Service Requires Learning to Never Say No, Even

question 18

True/False

Good customer service requires learning to never say no, even to an unreasonable request.

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Definitions:

Dependent Variable

A variable in an experiment or study whose changes depend on the manipulation of one or more independent variables.

Consumption

The use of goods and services by households, representing the end phase of the economic process as goods are utilized to fulfill needs or wants.

Income

Money received, especially on a regular basis, for work or through investments.

Directly Related

A relationship between two variables in which they move in the same direction.