Which Type of Behavior Sustains Customer Relationships Rather Than Destroying

question 44

Multiple Choice

Which type of behavior sustains customer relationships rather than destroying them?

• A) Judgmental behavior
• B) Hot button behavior
• C) Aggressive behavior
• D) Assertive behavior

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Definitions:

Speech

The verbal expression of or the ability to express thoughts and feelings by articulate sounds.

Produce

To create or generate something, often referring to the production of goods, agricultural products, or creative outputs.

Everyday Activities

Routine tasks and behaviors that individuals engage in on a daily basis, such as eating, working, and socializing.

Dementia

A chronic or persistent disorder of the mental processes caused by brain disease or injury, marked by memory disorders, personality changes, and impaired reasoning.