Which of the Following Is a Characteristic of Organizations That

question 44

Multiple Choice

Which of the following is a characteristic of organizations that are highly committed to customer service?

• A) They discourage employee empowerment.
• B) They readily accept status quo of competitor.
• C) They benchmark the successful practices of competitors.
• D) They restrict communication between frontline employees and all levels of management.

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Definitions:

Investments By Stockholders

Money or other assets that shareholders put into a company to acquire ownership interests.

Stockholders' Equity

Represents the residual interest in the assets of a corporation after deducting liabilities.

Treasury Stock

Shares that were once outstanding in the stock market but were bought back by the issuing company.

Paid-In Capital

Paid-in capital refers to the funds a company has garnered from its shareholders through the sale of stock shares.