Customer Relationship Management Is the Use of Information About Customers

question 125

True/False

Customer relationship management is the use of information about customers to create marketing strategies that develop and sustain desirable customer relationships.

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Definitions:

Labour Forecasting

The process of estimating the future demand for and supply of labor, helping organizations plan their workforce requirements.

Establishing Costs

Establishing Costs involves determining the expenses associated with the production, operation, or provision of a service.