Examlex
The perishability of services means
Role Conflict
A situation where an individual faces competing demands or expectations from different roles they occupy, creating stress or difficulty in fulfilling these roles simultaneously.
Role Conflict
The tension caused by competing demands between two or more roles pertaining to different statuses.
Different Roles
Refers to the variety of functions or parts played by individuals in a societal, organizational, or relational context.
Emotion Management
Emotion management involves individuals' efforts to regulate and control their own emotional states or expressions in accordance with social norms or occupational expectations.
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