Many Services Have Aspects That Consumers May Never Be Able

question 30

Multiple Choice

Many services have aspects that consumers may never be able to evaluate, even years after the purchase and consumption of the service. These attributes are called

• A) search qualities.
• B) performance attributes.
• C) experience qualities.
• D) immeasurable attributes.
• E) credence qualities.

---

Definitions:

Lobbying Efforts

Activities aimed at influencing public officials and legislators to enact or reject certain legislation or policies, often carried out by lobbyists or advocacy groups.

Producers

Individuals or companies that create or supply goods and services to the market.

Political Process

The mechanisms, activities, and institutions through which citizens and groups use power to influence government and policy.

Logrolling

A practice in politics whereby individuals or groups exchange support or favors, especially in legislative contexts.