Having Products Available When Customers Want Them Creates

question 212

Multiple Choice

Having products available when customers want them creates

• A) possession utility.
• B) place utility.
• C) time utility.
• D) form utility.
• E) feature utility.

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Definitions:

Cognitive Interpretations

How individuals perceive, make sense of, and understand their experiences and the world around them through thought processes.

Common-sense View

A perspective based on what seems to be obvious or basic understanding to most people, often relying on practical and straightforward reasoning.

Expressive Reactions

Outward manifestations of emotions or feelings often observable through facial expressions, gestures, or vocal tone.

Schachter's Two-factor Theory

A psychological theory proposing that emotion arises from physiological arousal and cognitive labeling of the cause of that arousal.