Rick Is a Sales Representative for Lucent Technologies

question 209

Multiple Choice

Rick is a sales representative for Lucent Technologies. He has reviewed a prospect's account and credit history, identified product needs, and gathered the appropriate literature he needs. Rick feels he is ready for the ____ step of the personal selling process.

• A) objections
• B) presentation
• C) approach
• D) preapproach
• E) sales-planning

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Definitions:

Physical Beauty

Refers to the aesthetic qualities that make a person's outward appearance pleasing to the eye, often culturally and socially influenced.

Same-Sex Marriage

The legal or social recognition of a marriage between two individuals of the same sex.

Obergefell V. Hodges

A landmark U.S. Supreme Court case in which the Court ruled that the fundamental right to marry is guaranteed to same-sex couples.

Legalization

The process of making something that was previously illegal, permissible by law.