Which of the Following Phone Skills Should You Adopt While

question 2

Multiple Choice

Which of the following phone skills should you adopt while leaving a message on voice mail?

• A) State only your name because the number will be recorded.
• B) Leave a clear and concise message so it will be easily understandable.
• C) State your phone number quickly because the line may get disconnected.
• D) Be persistent and keep trying the number if you repeatedly get voice mail.
• E) Leave an elaborate message in order for it to be clear to the receiver.

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Definitions:

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