April Needs to Tell Her Subordinate Naila That She Will

question 38

Multiple Choice

April needs to tell her subordinate Naila that she will not be given a raise despite her excellent work. Before sending the message, April considers the severity of the message, the degree of surprise the subordinate will experience, her corporate culture, and her relationship with the subordinate. In this scenario, April is most likely considering these factors in order to

• A) identify a language in which to deliver the bad news.
• B) decide whether or not she should deliver the bad news at all.
• C) determine the level of honesty she should include in the bad news.
• D) determine who she can recommend to make the presentation instead of her.
• E) choose a channel for delivering the bad news.

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Definitions:

Consequential Damages

Refers to indirect damages that do not flow directly from the act but are a consequence of the initial act, such as loss of profits.

Prima Facie Unconscionable

A term describing terms or agreements that appear to be shockingly unfair or unjust on the face of it.

Consumer Goods

Items produced for personal or household use, typically not intended for resale or further production.

Commercial Losses

Financial losses experienced by a business entity due to various factors such as theft, damage, or unfavorable business conditions.