Which of the Following Statements About Cross-Cultural Apologizing Is True

question 42

Multiple Choice

Which of the following statements about cross-cultural apologizing is true?

• A) Western cultures assume that apologies are ways of expressing regret.
• B) Group-oriented cultures assume that apologies are a way to take responsibility for mistakes.
• C) The reactions to apologies are deeply tied to culture.
• D) Cultural differences in interpreting apologies are relevant mainly in social situations.
• E) Cross-cultural apologizing rarely applies to international businesses based in the United States.

---

Definitions:

Price

The amount of money expected, required, or given in payment for something.

Terms of Agreement

The specific conditions or clauses that are agreed upon by parties in a contract or agreement.

Satisfaction

The feeling of pleasure or contentment arising from the fulfillment of one's needs or desires.

Concessions

Compromises made by negotiating parties where one or more participants agree to make a change in their position to reach an agreement.