In Business Communication, What Are Some Key Points to Ensure

question 11

Essay

In business communication, what are some key points to ensure that your writing contains nonracist and nonageist language?

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Definitions:

Process Flow Chart

A visual representation of the steps in a process, showing how tasks or operations are connected.

Pareto Analysis

A decision-making technique used to prioritize tasks or identify key causes of problems based on the principle that 80% of effects come from 20% of the causes.

Fishbone Diagram

A visual tool used for identifying and organizing the potential causes of a problem, typically resembling the shape of a fishbone.

Total Quality Management

A management approach focused on continuous improvements in quality, aiming to reduce waste and increase customer satisfaction.