Relative to Oral Messages, a Written Message Makes It Easier

question 47

Multiple Choice

Relative to oral messages, a written message makes it easier to

• A) resolve conflicts and build consensus.
• B) present many specific details.
• C) modify plans.
• D) use emotion to persuade the audience.
• E) get immediate response.

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Definitions:

IRS

The Internal Revenue Service, the United States federal government agency responsible for tax collection and enforcement of tax laws.

Government-delivered Services

Services provided by the government to its citizens, such as healthcare, education, and public safety.

Equipment-delivered Services

Services provided through the use of specialized equipment or machinery, often in sectors like healthcare, construction, or manufacturing.

Nonprofit-delivered Services

Services provided by organizations that operate without the primary goal of making a profit, often focused on social, educational, or charitable activities.