Uma Answers a Call from a Telemarketer, Who Asks Her

question 134

Multiple Choice

Uma answers a call from a telemarketer, who asks her how she is today. Uma says she is fine, and the telemarketer launches into his spiel. By the time he has finished, Uma feels bad saying no to him, because he was nice to her at the beginning of the call. The telemarketer used the

• A)foot-in-the-door technique.
• B)door-in-the-face technique.
• C)norm of reciprocity.
• D)lowballing technique.
• E)burden sharing.

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Definitions:

Red Blood Cells

Cells in the blood that transport oxygen from the lungs to body tissues and carbon dioxide from tissues to the lungs.

White Blood Cells

Cells of the immune system that are involved in protecting the body against both infectious disease and foreign invaders.

Thromboplastin

A protein essential for blood clotting, facilitating the conversion of prothrombin to thrombin.