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Marco Fixes Heating and Air Conditioning Systems

question 106

Multiple Choice

Marco fixes heating and air conditioning systems. While working on a current repair he gets information about where his next job is located and details about how to contact the customer and advise them about his arrival. Marco is using __________.


Definitions:

Hierarchy Of Needs

A theory proposed by Abraham Maslow that ranks human needs in a hierarchy, suggesting that individuals are motivated to fulfill basic needs before moving on to higher-level needs.

Belongingness

The human emotional need to be an accepted member of a group, whether it is family, friends, or co-workers.

Esteem Needs

Maslow's hierarchy of needs level, where individuals seek respect, self-esteem, recognition, and success to feel valued and fulfilled.

Deficiency Motive

A motivation that arises from the lack or deficit of some need or desire, driving behavior to fulfill that need.

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