Which of the Following Characteristics Would Be Considered Positive Aspects

question 1

Multiple Choice

Which of the following characteristics would be considered positive aspects to cross-cultural conflict?

• A) People might hold a grudge and look for ways to strike back at one another
• B) Language difficulties may intensify and contribute to cross-cultural conflict
• C) Different cultural norms may give rise to conflict at the expense of similarities
• D) Conflict may enhance an appreciation of another culture's typical frame of reference

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Definitions:

Customer Relationship Management

A strategic approach to managing a company’s interactions with current and future customers, leveraging data analysis to improve business relationships and drive sales growth.

Quality

The measure of a product's or service's overall characteristics and performance in meeting customers' expectations.

Superiority

The state or quality of being superior or better than others, often used in the context of products, services, or performance in markets.

Competing Products

Goods or services offered by different businesses that seek to satisfy the same customer needs or market demands.