In What Ways Have Advances in Information Technologies Changed the Working

question 77

Essay

In what ways have advances in information technologies changed the working environment?

Apply the needs analysis process to a workplace scenario to improve service quality and efficiency.

Describe the three steps in the person analysis process.

Understand the importance of conducting a needs analysis before designing training programs and be able to articulate the outcomes of such an analysis to stakeholders.

Identify conditions under which training is the most suitable solution to performance issues.

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Definitions:

Absolute Advantage

The ability of a country, individual, company, or region to produce a good or service at a lower cost per unit than the cost at which any other entity produces that good or service.

Productive Advantage

Occurs when a country, business, or individual produces a good or service at a lower opportunity cost than competitors, leading to more efficient production.

Comparative Advantage

The capacity of a person, business, or nation to create a product or offer a service with a lesser opportunity cost compared to its rivals.

Production

The process of creating goods and services through the combination of labor, materials, and technology.