A Service Counter Employs Two Servers

question 19

Multiple Choice

A service counter employs two servers. On average a server requires 8 minutes to process a customer and service times follow an exponential distribution. Customers arrive at the counter at the rate of 12 per hour according to a Poisson distribution. The service rate per server for this system is

• A) 3.75 customers per hour.
• B) 7.75 customers per hour.
• C) 8 customers per hour.
• D) 16 customers per hour.

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Definitions:

DSM-5

The Diagnostic and Statistical Manual of Mental Disorders, 5th Edition, a classification and diagnostic tool used by mental health professionals.

Gambling Disorder

Persistent and recurrent gambling despite harmful negative consequences or a desire to stop.

Sociocultural Factors

Aspects of society and culture that influence thoughts, feelings, and behaviors, including values, beliefs, and norms.

Drinking Patterns

The habits or tendencies involved in the consumption of alcoholic beverages, including frequency, quantity, and contexts of drinking.