Describe Several Tools Used for Service Design Including Blueprinting and Servicescapes

question 78

Essay

Describe several tools used for service design including blueprinting and servicescapes.

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Definitions:

Antisocial Behavior

Behavior that either damages interpersonal relationships or is culturally undesirable

Rule Of Law

A principle that governs a society where laws are publicly promulgated, equally enforced, and independently adjudicated, and are consistent with international human rights principles.

Effective

Capable of producing intended or desired results, often used to describe techniques, policies, or actions that achieve their objectives efficiently.

Society

A group of individuals involved in persistent social interaction, or a large social grouping sharing the same geographical or virtual territory, subject to the same political authority and dominant cultural expectations.