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A Service Counter Employs Two Servers

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A service counter employs two servers.On average,a server requires 8 minutes to process a customer and service times follow an exponential distribution.Customers arrive at the counter at the rate of 12 per hour according to a Poisson distribution.The average amount of time spent by a customer waiting in line is approximately


Definitions:

Discount Rate

The interest rate used to calculate the present value of future cash flows.

Discount Rate

The rate of interest utilized within discounted cash flow methodology to calculate the current market value of future cash flows.

Net Present Value

The calculation of the current value of a series of future cash flows generated by an investment minus the initial capital cost.

Present Value

The current value of a future sum of money or stream of cash flows, given a specified rate of return.

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