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According to the Expectancy Disconfirmation Model, What Would Our Reaction

question 52

Essay

According to the expectancy disconfirmation model, what would our reaction be if we encountered slow service at a fast-food restaurant?


Definitions:

Eye-Level Position

The height or angle at which something is placed directly in line with the viewer's eyes.

Magic Trick

A form of entertainment where a performer creates illusions of seemingly impossible or supernatural feats using natural means.

Establish Rapport

The process of building a positive relationship or connection with someone, marked by mutual understanding and trust.

Body Integrity

The sense of physical wholeness and completeness, sometimes disrupted by trauma, surgery, or congenital anomalies.

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