Which Generation Consists of People Whose Parents Established Families Following

question 5

Multiple Choice

Which generation consists of people whose parents established families following the end of World War II and during the 1950s when the peacetime economy was strong and stable?

• A) Generation X
• B) Generation Y
• C) The Baby Boomer Generation
• D) The Silent Generation

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Definitions:

Listen

The act of giving attention to sound or actions in a way that gains the full meaning of what is being said or observed.

Zone of Tolerance

The range within which customers are willing to accept variations in service delivery and still be satisfied with the service performance.

Front Desk Clerk

An employee who manages the reception area of a business or hotel, greeting visitors and handling administrative tasks.

Standard Check-In Time

The specific time frame established by hotels or similar accommodations indicating when guests may officially register and access their rooms.