Rick Tuan Has a Unique Problem

question 41

Multiple Choice

Rick Tuan has a unique problem. He must persuade a good friend to stop smoking. He knows that if he just says "Quit," his message will be rejected. Instead, Rick chooses to offer a ________ message in which he presents the positives and negatives of quitting smoking. He feels sure that his approach will have a greater likelihood of success with his friend.

• A) supportive
• B) low-involvement
• C) two-sided
• D) refutational