According to Michael Hammer, __________ Is the Systematic and Complete

question 16

Multiple Choice

According to Michael Hammer, __________ is the systematic and complete analysis of work processes and the design of new and better ones.

• A) systems process analysis and design
• B) process restructuring
• C) process re-engineering
• D) process resurfacing
• E) process redesigning

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Definitions:

Human Resources Management

The practice of recruiting, hiring, managing, and developing an organization's employees to enhance their performance and meet strategic goals.

Pay System

The structure and methods an organization uses to compensate its employees, including wages, salaries, bonuses, and benefits.

Psychological Capital

An individual's positive psychological state, characterized by self-efficacy, optimism, hope, and resilience, which contributes to their overall performance and well-being.

Social Capital

Social resources that individuals obtain from participation in a social structure.