Define Work Process According to Michael Hammer and Explain What

question 59

Essay

Define work process according to Michael Hammer and explain what value process re-engineering adds not only to the organisation, but to the customer.

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Definitions:

Segregation

The enforced separation of different racial groups in a country, community, or establishment, often reflected in education, housing, and the use of public facilities.

17th Amendment

An amendment to the U.S. Constitution ratified in 1913 that established the direct election of U.S. senators by popular vote.

Direct Election

A system of choosing political officials where voters directly cast ballots for the person or political party they desire to see in office.

Senators

Members of the Senate, one of the two houses of the legislature in various countries, including the United States, elected to represent states or territories and participate in law-making.