Balanced Scorecards Give Top Managers

question 19

Multiple Choice

Balanced scorecards give top managers:

• A) a fast, but comprehensive view of the business.
• B) a very detailed view of financial performance.
• C) a detailed plan for internal process improvement.
• D) a detailed plan for innovation and learning.
• E) a detailed plan for achieving good customer service results.

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Definitions:

Deuterostomes

A major lineage of animals characterized by embryonic development where the anus forms before the mouth, including vertebrates and several other phyla.

Protostomes

A group of animals characterized by developing the mouth earlier than the anus during embryonic development, including invertebrates like mollusks and annelids.

Ecdysozoa

A group of protostome animals, including arthropods and nematodes, characterized by periodic shedding of their exoskeletons during growth.

Lophotrochozoa

A major group within the animal kingdom, which includes organisms that have either a lophophore for feeding or a trochophore larval stage in their development.