An Organisation That Is Able to Continuously Change and Improve

question 12

Multiple Choice

An organisation that is able to continuously change and improve its performance based upon lessons of experience is known as:

• A) a total quality organisation.
• B) a developing organisation.
• C) a continuous improvement organisation.
• D) an experienced organisation.
• E) a learning organisation.

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Definitions:

Leader Power

The ability of a leader to influence others and command respect and authority.

Rewards

Benefits, both tangible and intangible, given to employees as recognition for their work and to motivate continued performance.

Motivate

To provide someone with a reason or incentive to do something.

Coercion

The act of compelling or forcing someone to act in a certain way by use of threats or pressure.