A Company Purchases a New Computer System for the Purpose

question 62

Multiple Choice

A company purchases a new computer system for the purpose of streamlining the processing of customer orders. The company's objective is to decrease processing time so that 98% of all orders are shipped within 24 hours of being received. After operating with the new system for three months, the company was shipping 92% of all orders within 24 hours. This situation is an example of a(n) :

• A) ethical situation.
• B) work process weakness.
• C) performance deficiency.
• D) performance opportunity.
• E) planning weakness.

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Definitions:

Consciousness

The state of being aware of and able to think about oneself, one's surroundings, and one's thoughts and feelings.

Relations

The ways in which two or more concepts, objects, or people are connected, which can involve various types of interpersonal or social connections.

Practices

Routinely performed actions or activities by individuals or groups in specific contexts, forming the basis of societal and cultural norms.

Organization

A group of people structured and managed to meet a particular goal or to carry out a specific set of tasks, often with a defined hierarchy and rules.