Which of the Following Statements Does NOT Accurately Describe the Orientation

question 36

Multiple Choice

Which of the following statements does NOT accurately describe the orientation toward quality in progressive contemporary organisations?

• A) Managers and workers are quality conscious.
• B) Managers and workers understand the link between competitive advantage and quality.
• C) The best organisational cultures include quality as a core value.
• D) The best organisational cultures reinforce quality in all aspects of the work environment.
• E) Managers and workers in the best organisational cultures know the one best way to achieve superior product and service quality.

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Definitions:

Emotional Intelligence

The ability to recognize, understand, and manage one's own emotions as well as the emotions of others, facilitating effective communication and social interaction.

Social Empathy

The ability to understand and share the feelings of others within a societal context, fostering a sense of connection and compassion.

Self-awareness

The conscious knowledge of one's own character, feelings, motives, and desires, considered a key component of emotional intelligence.

Extroversion

A personality trait characterized by outgoingness, high energy, and engagement with the external environment.