What Information Should Be Included When Dictating a Message into the Answering

question 39

Multiple Choice

What information should be included when dictating a message into the answering machine?

• A)Who is speaking
• B)Why the phone is being answered by a recording
• C)Brief instructions for the caller (e.g., "Please leave a message")
• D)Both b and c

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Definitions:

Directly Traced

Refers to costs or expenses that can be directly linked to a specific product, service, or department.

Product Costs

Expenses directly incurred from the manufacturing of products, including direct materials, direct labor, and manufacturing overhead.

Manufacturing Margin

The difference between the sales revenue of manufactured goods and the cost of their direct materials and direct labor.

Variable Selling

Costs associated with selling a product that vary with the level of sales activity, such as commissions or shipping fees.