What Information Should Be Included When Dictating a Message into the Answering

question 39

Multiple Choice

What information should be included when dictating a message into the answering machine?

• A)Who is speaking
• B)Why the phone is being answered by a recording
• C)Brief instructions for the caller (e.g., "Please leave a message")
• D)Both b and c

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Definitions:

Personality

A rephrased definition: The composite of emotional, attitudinal, and behavioral response patterns that define an individual's unique personal identity and ways of interacting with their environment.

Schizophrenic

Pertains to a mental disorder characterized by disruptions in thought processes, perceptions, emotional responsiveness, and social interactions.

Personality Disorders

Mental health conditions characterized by enduring patterns of thought, feeling, and behavior that deviate significantly from cultural expectations, lead to distress or impairment, and are consistent across time and situations.

Construct Validity

The extent to which a test measures what it claims to measure or is theoretically supposed to measure.