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Which of the Following Are What Drive Potential Customers to Choose

question 16

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Which of the following are what drive potential customers to choose one firm's offerings over those of competitors?


Definitions:

Organizational Culture

The shared values, beliefs, and norms that influence how people within an organization interact with each other and with stakeholders outside the organization.

Value System

A set of consistent values and principles that guide an individual's or organization's behavior, decisions, and actions.

Top Management

The highest level of managers in an organization, responsible for setting strategies, objectives, and policies.

Managerial Values

The core beliefs and principles that guide decision-making and leadership practices of managers.

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