_____ Refers to a Contract That Specifies the Performance Standards

question 98

Multiple Choice

_____ refers to a contract that specifies the performance standards that an outsourcer must meet to ensure quality and performance when outsourcing services.

• A)Operational level agreement
• B)Service-level agreement
• C)Smithsonian Agreement
• D)Termination agreement
• E)Repurchase agreement

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Definitions:

Bounded Ethicality

The concept that cognitive biases, social pressures, and situational factors can limit an individual's ability to make ethical decisions, even when they have the intention to act ethically.

Ethical Blind Spots

Phenomena where individuals or organizations overlook ethical issues or moral consequences of decisions due to cognitive biases.

Underpaid

A condition in which an individual receives compensation less than what is considered fair or adequate for the work performed, based on industry standards or job requirements.

Unethically

Acting in a manner that goes against moral principles or established standards of conduct.