Overstating an Offering's Performance Level Indicates a _____ Gap

question 10

Multiple Choice

Overstating an offering's performance level indicates a _____ gap.

• A)standards
• B)knowledge
• C)delivery
• D)communication
• E)satisfaction

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Definitions:

Hypothesis

A hunch or prediction that certain variables are related in certain ways.

Incidence

The number of new cases of a disorder occurring in a population over a specific period of time.

Prevalence

The proportion of a particular population found to be affected by a medical condition, mental health disorder, or broader phenomenon at a specific time.

Causal Relationship

A connection between two variables where a change in one directly provokes a change in the other.