Deming Stresses That Workers Are Primarily Responsible for Poor Quality

question 43

True/False

Deming stresses that workers are primarily responsible for poor quality because very often they fail to follow instructions.

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Definitions:

Participant

An individual who takes part in a particular process or activity.

Sociological Research

The systematic study of social behavior, interactions, and structures to understand and explain patterns of human activity.

Empirical Observation

The process of acquiring knowledge directly through the senses or via scientific instruments, which is based on experience and evidence rather than theory.

Scientific Method

A systematic and logical approach to discovering how things in the universe work, through observation, experimentation, and analysis.