TQM Expands the Traditional View of Quality Beyond Looking Only

question 66

True/False

TQM expands the traditional view of quality beyond looking only at the quality of the final product or service to looking at the quality of every aspect of the process.

---

Definitions:

Lack Of Regard

An attitude or behavior characterized by a dismissive or indifferent stance towards others' feelings, needs, or concerns.

Impulsivity

A tendency to act on a whim, displaying behavior characterized by little or no forethought, reflection, or consideration of the consequences.

Naturally Occurring Retirement Community

A community not originally designed for seniors, but that has a large proportion of residents who are retired individuals living independently.

Assisted Living

A residential option for elderly individuals who need some help with daily activities but do not require full-time care.