Seasonal Variations Are Often Easier to Deal with in Capacity

question 139

Multiple Choice

Seasonal variations are often easier to deal with in capacity planning than random variations because seasonal variations tend to be:

• A)smaller.
• B)larger.
• C)predictable.
• D)controllable.
• E)less frequent.

---

Definitions:

Emotional Trap

A situation where one's emotions control their actions or decision-making, leading to potentially negative outcomes.

Confidence

The feeling or belief that one can rely on someone or something; self-assurance.

Silent Customer

A term for a customer who experiences dissatisfaction with a service or product but does not voice their complaints to the provider.

Silent Customer

A consumer who does not vocally express dissatisfaction with a service or product, often providing little feedback that businesses can act on.