Which of the Following Is an Example of a Postponement

question 14

Multiple Choice

Which of the following is an example of a postponement tactic?

• A)mass customization
• B)standardization
• C)process mapping
• D)delayed differentiation
• E)service blueprinting

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Definitions:

Relations-oriented Behavior

Behavior focused on creating and maintaining positive interpersonal relationships within a team or organization.

Performance Standards

Benchmarks or criteria used to assess the quality and effectiveness of work or tasks performed by individuals or groups.

Task-oriented Behaviors

Actions and activities focused on completing assigned tasks or achieving certain objectives, often emphasizing efficiency and effectiveness.

Performance Standards

Benchmarks or expectations that define the level of quality or achievement required in a particular area of work or activity.