One Step That Is Not Part of Service Blueprinting Is

question 86

Multiple Choice

One step that is not part of service blueprinting is:

• A)Eliminate boundaries for the service and decide on the level of interaction needed.
• B)Identify and determine the sequence of customer and service actions and interactions.
• C)Develop time estimates for each phase of the process.
• D)Understand the time variability involved.
• E)Identify potential failure points and develop a plan to minimize them.

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Definitions:

Biased

Showing an unfair inclination or prejudice for or against someone or something, often leading to unjust practices.

Health Histories

Detailed records or accounts of multiple individuals' medical backgrounds, highlighting diseases, treatments, and genetic health issues critical for medical assessment and planning.

Interpretation Technique

A method or approach used to understand or clarify the meaning of something, such as data, text, or observations.

Nurse's Conclusion

The final judgment or decision made by a nurse based on the assessment of patient data and clinical findings.