Which of the Following Would Tend to Increase the Difference

question 35

Multiple Choice

Which of the following would tend to increase the difference between the actual time customers spent waiting and the perceived time spent waiting by those customers?
(I) Lots of experience with the service on the part of customers(II) Anxiety on the part of customers(III) A pleasant physical environment for the customers

• A)I and II only
• B)I only
• C)II only
• D)III only
• E)I, II, and III

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Definitions:

Adding Effects

Involves applying visual or audio alterations to media or documents to achieve a desired aesthetic or functional outcome.

Presentation Theme

A coordinated set of design elements and color schemes applied to slides in a presentation to ensure a consistent aesthetic look.

Formatting Characteristics

Attributes or properties that determine the appearance of data and objects, such as font size, color, and alignment.

Color Gallery

A collection or palette of colors available for selection in software applications, often used for design or formatting purposes.